Document
0001535527false00015355272019-12-052019-12-05


UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, D.C. 20549
FORM 8-K
CURRENT REPORT
Pursuant to Section 13 or 15(d)
of the Securities Exchange Act of 1934
Date of Report (Date of earliest event reported): December 5, 2019
CrowdStrike Holdings, Inc.
(Exact name of registrant as specified in its charter)
______________________________________________________________________________________________________
Delaware001-3893345-3788918
(State or other jurisdiction
of incorporation)
(Commission
File Number)
(IRS Employer
Identification No.)

150 Mathilda Place
Suite 300
SunnyvaleCalifornia94086
(Address of principal executive offices)(Zip Code)
Registrant’s telephone number, including area code: (888) 512-8906
Not Applicable
(Former name or former address, if changed since last report)
Check the appropriate box below if the Form 8‑K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions (see General Instruction A.2. below):
Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)
Soliciting material pursuant to Rule 14a‑12 under the Exchange Act (17 CFR 240.14a‑12) 
Pre-commencement communications pursuant to Rule 14d‑2(b) under the Exchange Act (17 CFR 240.14d‑2(b))
Pre-commencement communications pursuant to Rule 13e‑4(c) under the Exchange Act (17 CFR 240.13e‑4(c))
Securities registered pursuant to Section 12(b) of the Act:
Title of each classTrading
Symbol(s)
Name of each exchange on which registered
Class A common stock, $0.0005 par valueCRWDThe Nasdaq Stock Market LLC
Indicate by check mark whether the registrant is an emerging growth company as defined in Rule 405 of the Securities Act of 1933 (§ 230.405 of this chapter) or Rule 12b‑2 of the Securities Exchange Act of 1934 (§ 240.12b‑2 of this chapter).
Emerging growth company
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.





Item 2.02 Results of Operations and Financial Condition.
On December 5, 2019, CrowdStrike Holdings, Inc. issued a press release announcing its financial results for the fiscal quarter ended October 31, 2019. A copy of the press release is furnished herewith as Exhibit 99.1 and incorporated herein by reference.
The information contained in this Item 2.02 and Item 9.01 in this Current Report on Form 8-K, including the accompanying Exhibit 99.1 hereto, shall not be deemed “filed” for purposes of Section 18 of the Securities Exchange Act of 1934, as amended (the “Exchange Act”), or otherwise subject to the liabilities of that section, nor shall it be deemed incorporated by reference in any filing under the Securities Act of 1933, as amended, or the Exchange Act, regardless of any general incorporation language in such filings, unless expressly incorporated by specific reference in such filing.

2


Item 9.01 Financial Statements and Exhibits.
(d) Exhibits
Exhibit
Number
Description of Exhibit

3


SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized.
CrowdStrike Holdings, Inc.
Date: December 5, 2019/s/ Burt W. Podbere
Burt W. Podbere
Chief Financial Officer

4
Document

Exhibit 99.1

CrowdStrike Reports Record Fiscal Third Quarter 2020 Financial Results
Surpasses $500 million in ARR and achieves positive cash flow from operations and free cash flow
Increases full year revenue outlook

Subscription revenue grew 98% year-over-year to $114.2 million
ARR grew 97% year-over-year to $501.7 million
Record net new ARR of $77.9 million, increased 32% quarter-over-quarter
Subscription customers increased 112% year-over-year to reach 4,561 customers
Generated $38.6 million in cash from operations and $7.0 million in free cash flow


SUNNYVALE, Calif., December 5, 2019 -- CrowdStrike Holdings, Inc., (Nasdaq: CRWD), a leader in cloud-delivered endpoint protection, today announced financial results for the third quarter of its fiscal 2020, ended October 31, 2019.

“Third quarter results well exceeded our expectations and CrowdStrike delivered the best quarter yet in company history with strength in multiple areas of the business including 98% subscription revenue growth and record net new ARR. We achieved two significant milestones as ARR grew 97% year-over-year to exceed half a billion dollars and we generated positive cash flow in the quarter,” said George Kurtz, CrowdStrike’s co-founder and chief executive officer.

“Strong demand among organizations across diverse sizes and industries and our frictionless go-to-market engine drove our rapid growth at scale, which we believe continues to demonstrate our growing leadership in the Security Cloud category and ongoing growth potential,” concluded Kurtz.

Burt Podbere, CrowdStrike’s chief financial officer, said, “Robust growth along with our relentless focus on execution and strong unit economics drove improved operating leverage, positive cash flow from operations and positive free cash flow. Given our strong performance and growing momentum in the market, we are raising our guidance for fiscal year 2020. Looking forward into fiscal year 2021 ending January 31, 2021, we expect to be free cash flow positive for the year and achieve non-GAAP operating income breakeven in the fourth quarter of fiscal year 2021, while at the same time continuing to aggressively invest in our market opportunity.”

Third Quarter Fiscal 2020 Financial Highlights

Revenue: Total revenue was $125.1 million, an 88% increase, compared to $66.4 million in the third quarter of fiscal 2019. Subscription revenue was $114.2 million, a 98% increase, compared to $57.7 million in the third quarter of fiscal 2019.

Annual Recurring Revenue (ARR) increased 97% year-over-year and grew to $501.7 million as of October 31, 2019, of which $77.9 million was net new ARR added in the quarter.

Subscription Gross Margin: GAAP subscription gross margin was 74%, compared to 70% in the third quarter of fiscal 2019. Non-GAAP subscription gross margin was 76%, compared to 71% in the third quarter of fiscal 2019.

Loss from Operations: GAAP loss from operations was $38.5 million, compared to $42.1 million in the third quarter of fiscal 2019. Non-GAAP loss from operations was $16.5 million, compared to $28.6 million in the third quarter of fiscal 2019.

Net Loss: GAAP net loss was $35.5 million, compared to $42.3 million in the third quarter of fiscal 2019. GAAP net loss per share was $0.17, compared to $0.93 in the third quarter of fiscal 2019. Non-GAAP net loss was $13.4 million, compared to $28.8 million in the third quarter of fiscal 2019. Non-GAAP net loss per share was $0.07, compared to $0.64 in the third quarter of fiscal 2019.

Cash Flow: Net cash generated from operations was $38.6 million, compared to a use of $3.6 million in the third quarter of fiscal 2019. Free cash flow was $7.0 million, compared to negative $13.1 million in the third quarter of fiscal 2019.

Cash, cash equivalents and marketable securities increased to $833.7 million as of October 31, 2019.





Recent Highlights

Added a record 772 net new subscription customers in the quarter for a total of 4,561 subscription customers as of October 31, 2019, representing 112% growth year-over-year.

CrowdStrike’s subscription customers that have adopted four or more cloud modules increased to over 50% and those with five or more cloud modules increased to 30% as of October 31, 2019.

Expanded cloud-native Falcon Platform with the announcement of a new Firewall Management module that delivers simple, centralized host firewall management to help customers transition from legacy endpoint suites to CrowdStrike’s next-generation solution.

Introduced Falcon for Amazon Web Services to simplify cloud workload protection and provide enhanced visibility. Falcon for AWS will be available in AWS Marketplace, allowing customers to easily purchase and deploy the solution with integrated metered billing.

Partnered with Wipro, a leading global information technology consulting and business process services company, to bring the CrowdStrike Falcon platform for comprehensive, real-time endpoint protection to Wipro’s global customers.

Announced seven new third-party applications for the CrowdStrike Store that will extend the power of the CrowdStrike Falcon platform, addressing additional use cases to strengthen the security posture of customers.

Industry Recognition: Received highest score for “Lean Forward” Organizations (Type A Use Cases) in Gartner’s Second Critical Capabilities for Endpoint Protection Platforms Report. Named by Forrester Research, Inc. as a Leader in Endpoint Security in The Forrester Wave: Endpoint Security Suites (ESS), Q3 2019 report. Named Best New Endpoint Solution by SE Labs in annual report.





Financial Outlook

CrowdStrike is providing the following guidance for the fourth quarter of fiscal 2020 (ending January 31, 2020) and is raising its guidance for fiscal year 2020 (ending January 31, 2020):

Q4 FY20
Guidance
Full Year FY20
Guidance
Total revenue$135.9 – $ 138.6 million$ 465.2 – $ 468.0 million
Non-GAAP loss from operations$(21.6) – $(19.7) million$(80.5) – $(78.6) million
Non-GAAP net loss$(19.1) – $(17.2) million$(77.7) – $(75.8) million
Non-GAAP net loss per share, basic and diluted$(0.09) – $(0.08)$(0.53) – $(0.52)
Weighted average shares used in computing Non-GAAP net loss per share attributable to common stockholders, basic and diluted205.2 million146.7 million

These statements are forward-looking and actual results may differ materially as a result of many factors. Refer to the Forward-Looking Statements safe harbor below for information on the factors that could cause our actual results to differ materially from these forward-looking statements.

Guidance for non-GAAP financial measures excludes stock-based compensation expense and amortization expense of acquired intangible assets. We have not provided the most directly comparable GAAP measures because certain items are out of our control or cannot be reasonably predicted. Accordingly, a reconciliation for non-GAAP loss from operations, non-GAAP net loss, and non-GAAP net loss per share is not available without unreasonable effort.
Conference Call Information
CrowdStrike will host a conference call for analysts and investors to discuss its earnings results for the third quarter of fiscal 2020 and outlook for its fiscal fourth quarter and year 2020 today at 2:00 p.m. Pacific time (5:00 p.m. Eastern time). A recorded webcast of the event will also be available for one year on the CrowdStrike Investor Relations website ir.crowdstrike.com.

Date:December 5, 2019
Time:2:00 p.m. Pacific time / 5:00 p.m. Eastern time
Dial-in number:800-525-5356 or 409-937-8967, conference ID: 7382028
Webcast:ir.crowdstrike.com
Forward-Looking Statements
This press release contains forward-looking statements that involve risks and uncertainties, including statements regarding our future financial and operating performance, including our financial outlook for the fiscal fourth quarter and year 2020. There are a significant number of factors that could cause actual results to differ materially from statements made in this press release, including: our limited operating history; our ability to identify and effectively implement the necessary changes to address execution challenges; risks associated with managing our rapid growth; our limited experience with new product and subscription and support introductions and the risks associated with new products and subscription and support offerings, including the risk of defects, errors, or vulnerabilities; our ability to attract new and retain existing customers; the failure to timely develop and achieve market acceptance of new products and subscriptions as well as existing products and subscriptions and support; rapidly evolving technological developments in the market for security products and subscription and support offerings; length of sales cycles; and general market, political, economic, and business conditions.
Additional risks and uncertainties that could affect our financial results are included under the captions “Risk Factors” and “Management’s Discussion and Analysis of Financial Condition and Results of Operations” set forth from time to time in our filings and reports with the Securities and Exchange Commission (“SEC”), including our prospectus filed with the SEC pursuant to Rule 424(b), dated June 11, 2019, and in our Quarterly Report on Form 10-Q for the quarter ended October 31, 2019, that will be filed with the SEC following this earnings release.



You should not rely on these forward-looking statements, as actual outcomes and results may differ materially from those contemplated by these forward-looking statements as a result of such risks and uncertainties. All forward-looking statements in this press release are based on information available to us as of the date hereof, and we do not assume any obligation to update the forward-looking statements provided to reflect events that occur or circumstances that exist after the date on which they were made.
Use of Non-GAAP Financial Information
We believe that the presentation of non-GAAP financial information provides important supplemental information to management and investors regarding financial and business trends relating to our financial condition and results of operations. For further information regarding these non-GAAP measures, including the reconciliation of these non-GAAP financial measures to their most directly comparable GAAP financial measures, please refer to the financial tables below, as well as the “Explanation of Non-GAAP Financial Measures" section of this press release.

Channels for Disclosure of Information

We intend to announce material information to the public through the CrowdStrike Investor Relations website ir.crowdstrike.com, SEC filings, press releases, public conference calls, and public webcasts. We use these channels, as well as social media and our blog, to communicate with our investors, customers, and the public about our company, our offerings, and other issues. It is possible that the information we post on social media and our blog could be deemed to be material information. As such, we encourage investors, the media, and others to follow the channels listed above, including the social media channels listed on our investor relations website, and to review the information disclosed through such channels. Any updates to the list of disclosure channels through which we will announce information will be posted on the investor relations page on our website.
About CrowdStrike Holdings
CrowdStrike provides cloud-delivered endpoint protection. Leveraging artificial intelligence (AI), the CrowdStrike Falcon platform protects customers against cyberattacks on endpoints on or off the network by offering visibility and protection across the enterprise.
2019 CrowdStrike, Inc. All rights reserved. CrowdStrike® and CrowdStrike Falcon are among the trademarks of CrowdStrike, Inc.
Investor Relations Contact
CrowdStrike Holdings, Inc.
Maria Riley, Senior Director of Investor Relations
investors@crowdstrike.com
669-721-0742
Press Contact
CrowdStrike Holdings, Inc.
Ilina Cashiola, Director of Public Relations
ilina.cashiola@crowdstrike.com
202-340-0517
###



CROWDSTRIKE HOLDINGS, INC.
Condensed Consolidated Statements of Operations
(in thousands, except per share amounts)
(unaudited)


 Three Months Ended October 31,Nine Months Ended October 31,
 2019201820192018
Revenue
Subscription$114,221  $57,651  $297,787  $146,570  
Professional services10,898  8,728  31,517  22,799  
Total revenue125,119  66,379  329,304  169,369  
Cost of revenue
Subscription (1)29,221  17,302  77,858  47,077  
Professional services (1)8,134  4,972  20,353  13,166  
Total cost of revenue37,355  22,274  98,211  60,243  
Gross profit87,764  44,105  231,093  109,126  
Operating expenses
Sales and marketing (1)68,675  46,614  190,792  123,344  
Research and development (1)35,992  25,968  91,497  62,546  
General and administrative (1)21,615  13,614  63,737  28,868  
Total operating expenses126,282  86,196  346,026  214,758  
Loss from operations(38,518) (42,091) (114,933) (105,632) 
Interest expense(132) —  (297) (428) 
Other income (expense), net3,579  303  3,523  (1,739) 
Loss before provision for income taxes(35,071) (41,788) (111,707) (107,799) 
Provision for income taxes(434) (535) (1,664) (1,018) 
Net loss$(35,505) $(42,323) $(113,371) $(108,817) 
Net loss per share attributable to Class A and Class B common stockholders, basic and diluted$(0.17) $(0.93) $(0.89) $(2.45) 
Weighted-average shares used in computing net loss per share attributable to Class A and Class B common stockholders, basic and diluted204,096  45,287  128,009  44,344  
(1)Includes stock-based compensation expense as follows:
 Three Months Ended October 31,Nine Months Ended October 31,
 2019201820192018
 (in thousands)(in thousands)
Subscription cost of revenue$1,666  $382  $3,164  $533  
Professional services cost of revenue784  53  1,531  156  
Sales and marketing7,355  2,137  15,511  3,941  
Research and development4,696  6,245  10,353  7,232  
General and administrative7,465  4,643  25,018  5,541  
Total stock-based compensation expense$21,966  $13,460  $55,577  $17,403  




CROWDSTRIKE HOLDINGS, INC.
Condensed Consolidated Balance Sheets
(in thousands)
(unaudited)


October 31,January 31, 
20192019
Assets
Current assets:
Cash and cash equivalents$743,605  $88,408  
Marketable securities90,083  103,247  
Accounts receivable, net145,694  92,476  
Deferred contract acquisition costs, current35,924  28,847  
Prepaid expenses and other current assets37,914  18,410  
Total current assets1,053,220  331,388  
Property and equipment, net129,504  73,735  
Deferred contract acquisition costs, noncurrent58,260  9,918  
Goodwill7,794  7,947  
Intangible assets, net637  1,048  
Other assets6,639  9,183  
Total assets$1,256,054  $433,219  
Liabilities, Redeemable Convertible Preferred Stock, and Stockholders’ Equity (Deficit)
Current liabilities:
Accounts payable$5,244  $6,855  
Accrued expenses29,460  32,541  
Accrued payroll and benefits36,905  19,284  
Deferred revenue335,801  218,700  
Other current liabilities8,194  4,040  
Total current liabilities415,604  281,420  
Deferred revenue, noncurrent111,838  71,367  
Other liabilities, noncurrent11,570  10,313  
Total liabilities539,012  363,100  
Commitments and contingencies
Redeemable Convertible Preferred Stock
Redeemable convertible preferred stock—  557,912  
Stockholders’ Equity (Deficit)
Preferred stock—  —  
Common stock —  24  
Common stock, Class A and Class B103  —  
Additional paid-in capital1,326,116  31,211  
Accumulated deficit(609,079) (519,126) 
Accumulated other comprehensive income (loss)(98) 98  
Total stockholders’ equity (deficit)717,042  (487,793) 
Total liabilities, redeemable convertible preferred stock, and stockholders’ equity (deficit)$1,256,054  $433,219  




CROWDSTRIKE HOLDINGS, INC.
Condensed Consolidated Statements of Cash Flows
(in thousands)
(unaudited)


Nine Months Ended October 31,
20192018
Operating activities
Net loss$(113,371) $(108,817) 
Adjustments to reconcile net loss to net cash provided by (used in) operating activities:
Depreciation and amortization16,023  10,199  
Loss on disposal of fixed assets—  223  
Amortization of intangible assets385  435  
Amortization of deferred contract acquisition costs24,125  19,312  
Change in fair value of redeemable convertible preferred stock warrant liability6,022  2,935  
Allowance for doubtful accounts413  485  
Stock-based compensation expense55,577  17,403  
Accretion of marketable securities purchased at a discount(1,313) (625) 
Non-cash interest expense293  187  
Changes in operating assets and liabilities
Accounts receivable(53,631) (17,936) 
Deferred contract acquisition costs(55,238) (27,531) 
Prepaid expenses and other assets(19,883) (2,307) 
Accounts payable(3,773) (6,280) 
Accrued expenses and other current liabilities3,405  (2,331) 
Accrued payroll and benefits17,621  3,498  
Deferred revenue157,239  72,219  
Other liabilities, noncurrent(58) 155  
Net cash provided by (used in) operating activities33,836  (38,776) 
Investing activities
Purchases of property and equipment(66,848) (21,664) 
Capitalized internal-use software(5,208) (5,042) 
Purchases of marketable securities(187,697) (135,253) 
Proceeds from sales of marketable securities4,473  —  
Maturities of marketable securities197,764  30,600  
Net cash used in investing activities(57,516) (131,359) 
Financing activities
Proceeds from the issuance of common stock upon initial public offering, net of underwriting discounts665,092  —  
Proceeds from the issuance of redeemable convertible preferred stock, net of issuance costs—  206,896  
Repayment of loan payable—  (6,158) 
Proceeds from revolving line of credit—  10,000  
Repayment of revolving line of credit—  (20,000) 
Repayment of notes receivable from related parties—  198  
Payments of contingent consideration—  (184) 
Payments of indemnity holdback—  (500) 
Repurchase of stock options—  (2,330) 
Payments of deferred offering costs(5,872) —  
Proceeds from issuance of common stock upon exercise of stock options9,350  2,792  
Proceeds from the issuance of common stock upon exercise of early exercisable stock options10,264  —  
Net cash provided by financing activities678,834  190,714  
Effect of foreign exchange rates on cash and cash equivalents43  (296) 
Net increase in cash and cash equivalents655,197  20,283  
Cash and cash equivalents, beginning of period88,408  63,179  
Cash and cash equivalents, end of period$743,605  $83,462  




CROWDSTRIKE HOLDINGS, INC.
Non-GAAP Financial Measures with Reconciliation to GAAP
(in thousands, except percentages)
(unaudited)


Three Months Ended October 31,Nine Months Ended October 31,
2019201820192018
GAAP subscription revenue$114,221  $57,651  $297,787  $146,570  
GAAP subscription gross profit$85,000  $40,349  $219,929  $99,493  
Add: Stock-based compensation expense1,666  382  3,164  533  
Add: Amortization of acquired intangible assets61  20  262  222  
Non-GAAP subscription gross profit$86,727  $40,751  $223,355  $100,248  
GAAP subscription gross margin74 %70 %74 %68 %
Non-GAAP subscription gross margin76 %71 %75 %68 %

Three Months Ended October 31,Nine Months Ended October 31,
2019201820192018
GAAP total revenue$125,119  $66,379  $329,304  $169,369  
GAAP loss from operations$(38,518) $(42,091) $(114,933) $(105,632) 
Add: Stock-based compensation expense21,966  13,460  55,577  17,403  
Add: Amortization of acquired intangible assets101  62  385  435  
Non-GAAP loss from operations$(16,451) $(28,569) $(58,971) $(87,794) 
GAAP operating margin(31)%(63)%(35)%(62)%
Non-GAAP operating margin(13)%(43)%(18)%(52)%





















CROWDSTRIKE HOLDINGS, INC.
Non-GAAP Financial Measures with Reconciliation to GAAP (Continued)
(in thousands, except percentages)
(unaudited)



Three Months Ended October 31,Nine Months Ended October 31,
2019201820192018
GAAP net loss$(35,505) $(42,323) $(113,371) $(108,817) 
Add: Stock-based compensation expense$21,966  $13,460  $55,577  $17,403  
Add: Amortization of acquired intangible assets101  62  385  435  
Less: Gain on settlement of lawsuit—  —  (1,250) —  
Non-GAAP net loss$(13,438) $(28,801) $(58,659) $(90,979) 
Weighted-average shares used in computing net loss per share attributable to common stockholders, basic and diluted204,096  45,287  128,009  44,344  
GAAP net loss per share attributable to common stockholders, basic and diluted$(0.17) $(0.93) $(0.89) $(2.45) 
Non- GAAP net loss per share attributable to common stockholders, basic and diluted$(0.07) $(0.64) $(0.46) $(2.05) 


Three Months Ended October 31,Nine Months Ended October 31,
2019201820192018
GAAP total revenue$125,119  $66,379  $329,304  $169,369  
GAAP net cash provided by (used in) operating activities38,635  (3,639) 33,836  (38,776) 
Less: Purchases of property and equipment(29,689) (7,596) (66,848) (21,664) 
Less: Capitalized internal-use software(1,898) (1,841) (5,208) (5,042) 
Free cash flow$7,048  $(13,076) $(38,220) $(65,482) 
GAAP net cash used in investing activities$(27,262) $(36,486) $(57,516) $(131,359) 
GAAP net cash provided by (used in) financing activities$(968) $8,094  $678,834  $190,714  
GAAP net cash used in operating activities as a percentage of revenue31 %(5)%10 %(23)%
Less: Purchases of property and equipment as a percentage of revenue(24)%(11)%(20)%(13)%
Less: Capitalized internal-use software as a percentage of revenue(2)%(3)%(2)%(3)%
Free cash flow margin%(20)%(12)%(39)%




CROWDSTRIKE HOLDINGS, INC.
Statements of Operations: GAAP to Non-GAAP Reconciliations
(in thousands)
(unaudited)

Three Months Ended October 31,Nine Months Ended October 31,
2019201820192018
GAAP cost of revenue$37,355  $22,274  $98,211  $60,243  
Less:
Stock based compensation expense2,450  435  4,695  689  
Amortization of acquired intangible assets61  20  262  222  
Non-GAAP cost of revenue$34,844  $21,819  $93,254  $59,332  
GAAP subscription gross profit$85,000  $40,349  $219,929  $99,493  
Add:
Stock based compensation expense1,666  382  3,164  533  
Amortization of acquired intangible assets61  20  262  222  
Non-GAAP subscription gross profit$86,727  $40,751  $223,355  $100,248  
GAAP professional services gross profit$2,764  $3,756  $11,164  $9,633  
Add:
Stock based compensation expense784  53  1,531  156  
Non-GAAP professional services gross profit$3,548  $3,809  $12,695  $9,789  
GAAP Sales and marketing operating expenses$68,675  $46,614  $190,792  $123,344  
Less:
Stock based compensation expense7,355  2,137  15,511  3,941  
Amortization of acquired intangible assets30  32  92  111  
Non-GAAP sales and marketing operating expenses$61,290  $44,445  $175,189  $119,292  
GAAP research and development operating expenses$35,992  $25,968  $91,497  $62,546  
Less:
Stock based compensation expense4,696  6,245  10,353  7,232  
Amortization of acquired intangible assets10  10  31  102  
Non-GAAP research and development operating expenses$31,286  $19,713  $81,113  $55,212  
GAAP general and administrative operating expenses$21,615  $13,614  $63,737  $28,868  
Less:
Stock based compensation expense7,465  4,643  25,018  5,541  
Non-GAAP general and administrative operating expenses$14,150  $8,971  $38,719  $23,327  
GAAP loss from operations$(38,518) $(42,091) $(114,933) $(105,632) 
Add:
Stock based compensation expense21,966  13,460  55,577  17,403  
Amortization of acquired intangible assets101  62  385  435  
Non-GAAP loss from operations$(16,451) $(28,569) $(58,971) $(87,794) 
GAAP net loss$(35,505) $(42,323) $(113,371) $(108,817) 
Add:
Stock based compensation expense21,966  13,460  55,577  17,403  
Amortization of acquired intangible assets101  62  385  435  
Less:
Gain on settlement of lawsuit—  —  (1,250) —  
Non-GAAP net loss$(13,438) $(28,801) $(58,659) $(90,979) 
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Explanation of Non-GAAP Financial Measures
In addition to our results determined in accordance with U.S. generally accepted accounting principles (“GAAP”), we believe the following non-GAAP measures are useful in evaluating our operating performance. We use the following non-GAAP financial information to evaluate our ongoing operations and for internal planning and forecasting purposes. We believe that non-GAAP financial information, when taken collectively, may be helpful to investors because it provides consistency and comparability with past financial performance. However, non-GAAP financial information is presented for supplemental informational purposes only, has limitations as an analytical tool, and should not be considered in isolation or as a substitute for financial information presented in accordance with GAAP.
Other companies, including companies in our industry, may calculate similarly titled non-GAAP measures differently or may use other measures to evaluate their performance, all of which could reduce the usefulness of our non-GAAP financial measures as tools for comparison.  In addition, the utility of free cash flow as a measure of our financial performance and liquidity is limited as it does not represent the total increase or decrease in our cash balance for a given period.
Investors are encouraged to review the related GAAP financial measures and the reconciliation of these non-GAAP financial measures to their most directly comparable GAAP financial measures and not rely on any single financial measure to evaluate our business.
Non-GAAP Subscription Gross Profit and Non-GAAP Subscription Gross Margin
We define non-GAAP subscription gross profit and non-GAAP subscription gross margin as GAAP subscription gross profit and GAAP subscription gross margin, respectively, excluding stock-based compensation expense and amortization of acquired intangible assets. We believe non-GAAP subscription gross profit and non-GAAP subscription gross margin provide our management and investors consistency and comparability with our past financial performance and facilitate period-to-period comparisons of operations, as these measures eliminate the effects of certain variables unrelated to our overall operating performance.
Non-GAAP Loss from Operations
We define non-GAAP loss from operations as GAAP loss from operations excluding stock-based compensation expense, amortization of acquired intangible assets, and acquisition-related expenses. We believe non-GAAP loss from operations provides our management and investors consistency and comparability with our past financial performance and facilitate period-to-period comparisons of operations, as this metric generally eliminates the effects of certain variables unrelated to our overall operating performance.
Non-GAAP Net Loss per Share Attributable to Common Stockholders, Basic and Diluted

We define non-GAAP net loss per share attributable to common stockholders, as non-GAAP net loss divided by the weighted-average shares outstanding, which includes the dilutive effect of potentially diluted common stock equivalents outstanding during the period.  We may periodically incur charges or receive payments in connection with litigation settlements. We exclude these charges and payments received from non-GAAP net loss when associated with a significant settlement because we do not believe they are reflective of ongoing business and operating results.
Free Cash Flow
Free cash flow is a non-GAAP financial measure that we define as net cash used in operating activities less purchases of property and equipment, capitalized internal-use software, acquisition of intangible assets, and cash used for business combinations.  We monitor free cash flow as one measure of our overall business performance, which enables us to analyze our future performance without the effects of non-cash items and allow us to better understand the cash needs of our business. While we believe that free cash flow is useful in evaluating our business, free cash flow is a non-GAAP financial measure that has limitations as an analytical tool, and free cash flow should not be considered as an alternative to, or substitute for, net cash used in operating activities in accordance with GAAP. The utility of free cash flow as a measure of our liquidity is further limited as it does not represent the total increase or decrease in our cash balance for any given period. In addition, other companies, including companies in our industry, may calculate free cash flow differently or not at all, which reduces the usefulness of free cash flow as a tool for comparison.



Explanation of Operational Measures
Annual Recurring Revenue
ARR is calculated as the annualized value of our customer subscription contracts as of the measurement date, assuming any contract that expires during the next 12 months is renewed on its existing terms. To the extent that we are negotiating a renewal with a customer after the expiration of the subscription, we continue to include that revenue in ARR if we are actively in discussion with such an organization for a new subscription or renewal, or until such organization notifies us that it is not renewing its subscription.
Magic Number
Magic Number is calculated by performing the following calculation for the most recent four quarters and taking the average: annualizing the difference between a quarter’s Subscription Revenue and the prior quarter’s Subscription Revenue, and then dividing the resulting number by the previous quarter’s Non-GAAP Sales & Marketing Expense. Magic Number = Average of previous four quarters: ((Quarter Subscription Revenue – Prior Quarter Subscription Revenue) x 4) / Prior Quarter Non-GAAP Sales & Marketing Expense.